Local Store and Restaurant Marketing - Duke Marketing
Local Store and Restaurant Marketing - Duke Marketing Local Store and Restaurant Marketing - Duke Marketing About Us
Local Store and Restaurant Marketing - Duke Marketing Local Store and Restaurant Marketing - Duke Marketing Local Store and Restaurant Marketing - Duke Marketing
Linda Duke - Duke Marketing
Michael Fagen - Duke Marketing

Some of Linda Duke’s career highlights include:

Duke Marketing has consulted many of the top restaurant chains and franchise organizations in

the United States for over twenty five years. She has traveled abroad for international clients in Europe, Peru, Spain,

Germany and Latin America.


Ms. Duke is a nationally recognized speaker and educator. She speaks frequently at industry and client conferences,

such as the National Restaurant Association annual convention to a standing room only crowd, the Western Foodservice & Hospitality Expo, Florida’s Restaurant & Hospitality Expo, The International Restaurant & Foodservice show in New York & Las Vegas, Fast Casual Executive Summit, and The World Trade Center-Miami Annual Americas Food & Beverage Conference to name a few. She developed LSM-U, Local Store Marketing University™ www.lsm-u.com in 2011, as an educational program for the restaurant industry, and a partner workshop, The LSM Diet™ in 2015.


Ms. Duke is a published author with a 300 page restaurant operator marketing resource entitled, “Four Star Restaurant

Marketing Cookbook—Recipes for Restaurateurs™” www.marketing-cookbook.com nominated by the IACP

International Association of Culinary Professionals for best resource. Duke also publishes, Restaurant Marketing

Magazine™ www.restaurantmarketingmag.com, a quarterly online resource for the restaurant industry, with over 5400

senior executive readers.


Ms. Duke is a member of the board of directors of the California Restaurant Association’s Educational Foundation

(CRAEF) and one of the founding members of the National Restaurant Association’s Fast Casual Industry Council (FCIC). She is a contributing writer for several restaurant, hospitality and franchise industry trade and business publications.


Ms. Duke was an adjunct professor at Golden Gate University in San Francisco where she taught Advertising Strategy tothe MBA students. She guest lectures at various colleges and universities including University of California Berkeley.

Ms. Duke has built relationships with the media, and manages public relations and media relations for clients worldwide.

She has landed TV news segments on CNN, CNBC, FOX News, Travel Channel, numerous segments on the Food

Network and local television stations across the country.


Ms. Duke also manages investor relations for publicly-held companies and is an expert in crisis communications.


Ms. Duke holds a Bachelor of Science degree in Marketing, a Bachelor of Arts Degree in Advertising and an Executive

MBA in Integrated Marketing Communications from one of the top 10 executive MBA programs in the country, Kellogg

Graduate School of Management, Northwestern University, Evanston, IL.


Ms. Duke served as Vice President of Marketing and Advertising, for McKesson Corporation, a Fortune 100 Company. Managed all marketing aspects of 5,400 Valu-Rite Pharmacies and 850 HealthMart Pharmacies in the United States with a staff of 12.


Ms. Duke served as Vice President of Sales & Marketing at HQ Business Centers, a 186 unit, $250 million, global franchise network of executive business suites. Produced sales collateral for seventeen countries in seven different

languages. Managed staff of 16.


Besides Ms. Duke's clients, she has spent many hours providing her consulting expertise to raise funds for non profit organizations. Duke Marketing has provided pro bono re-naming and branding work for two national non profits. Ms. Duke has been interviewed by and published articles in, The New York Times, The San Francisco Business Times, The Wall Street Journal, Advertising Age, AdWeek, Marketing News, Nation’s Restaurant News, Chain Leader, Franchise Times, QSR Magazine, Sante, Restaurant Business and various other business and trade magazines.

Ms. Duke is CEO of Duke Marketing, LLC, a California-based full service marketing firm providing strategic communications and creative brand building expertise for multi-location and franchise organizations.


Over the past 25 years Ms. Duke has consulted Fortune 100, top restaurant, retail and hospitality brands in the United States and abroad, and is a nationally recognized franchise and multi-location “chain” and “foodservice expert, speaker, educator and published author - www.marketing-cookbook.com.

With over 30 years of experience in sales, management, training, operations and finance, Michael runs the day-to-day business of Duke Marketing. His extensive background plus course materials he created are implemented with many of Duke Marketing’s clients. “Even the best marketing will have limited effectiveness unless the company integrates it into every level of the organization,” stated Michael Fagen. “Client relations not only keeps you in business, it is paramount for success. One of our objectives is to relate marketing to sales and to client service, creating continuity, making a consistent and effective total campaign.”


“The reason I joined Duke Marketing is the enthusiasm and spirit that drives this company,” says Michael. “I have not been involved with a company that offers such a package of total solutions.”


One of Michael’s greatest pleasures is teaching and motivating people, to watch them grow, and to see them realize their potential. Combining those skills with his ability to run organizations and manage finance makes him a perfect fit for Duke Marketing.


“We are thrilled to have such a seasoned professional that enables us to provide our clients with top notch sales and training expertise,” said Linda Duke, Principal and CEO of Duke Marketing. “Michael’s organizational skills and motivational techniques makes him perfect to run my organization so I can really roll my sleeves up and work with my clients.”

About us

Senior Team Bios

Linda Duke

Principal & CEO

Michael Fagen

Chief Operating Officer

© 2017 Duke Marketing, LLC. All Rights Reserved. All trademarks are the property of their respective owners.

Duke Marketing, LLC, established in 1989 and celebrating 25 years in business, is a California-based full service marketing communications agency specializing with multi-location and franchise organizations. Duke Marketing combines a full range of services, including: thought-leadership, local store marketing, public relations, consumer promotions and cause marketing, franchise communications, market-by-market planning, creative development, advertising and media buying with on-target strategies, fresh ideas and creative concepts to offer complete solutions.

Restaurant Marketing Local Store Marketing  Multi-Unit Marketing  Corporate and Franchise Marketing Training

Marketing Consulting  Marketing Collateral  Image Development Brand Development Public Relations Advertising

Promotional Marketing  Promotional Advertising  Social Media  Strategic Planning  Motivational Speaking and Seminars

Duke Marketing, LLC   San Rafael, CA 94903 Phone: 415.608.3709 Email : info@dukemarketing.com